Manager, Operations - Remote

Overview

The Manager, Operations will oversee a team managing OntarioMD Corporate IT services and products, ensuring best practices in IT management and security.

In Short

• Lead and manage a team of technical staff.
• Collaborate with OMA Operations staff for IT service delivery.
• Coordinate operations-led initiatives.
• Handle escalations and troubleshoot advanced issues.
• Participate in the design and deployment of infrastructure components.
• Define and monitor IT security policies and standards.
• Develop relationships with internal partners and vendors.
• Manage service and license contract renewals.
• Monitor IT operational expenditures.

Requirements

• 5-10 years’ experience in IT, preferably in Healthcare.
• 2+ years’ management experience in IT.
• Experience with Microsoft Windows technologies.
• Hands-on experience with Microsoft 365 services.
• Strong problem-solving capabilities.
• High level of information security awareness.
• Excellent communication skills.
• Ability to influence technical teams.
• University education in computer science or equivalent.
• Preferred certifications like ITIL, PMP, or CISSP.

Benefits

• Opportunities for career growth.
• Professional development and learning opportunities.
• Dynamic work environment focused on digital health.
• Competitive salary and bonus program.
• Exceptional group benefits package.