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Production Specialist - Remote

Posted 2 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Production Specialist is responsible for reviewing documents to ensure installation contracts are accurate and processed promptly, while working from home.

In Short

  • Full-time position working remotely.
  • Responsible for reviewing installation contracts.
  • Requires strong verbal and written communication skills.
  • Must be technologically savvy and able to perform calculations.
  • Requires reliable internet connectivity.
  • Rotating work schedule, including weekends.
  • Minimum of 6 months experience in relevant fields.
  • Knowledge of construction and customer service management is preferred.
  • Ability to manage time effectively and meet deadlines.
  • Must be able to communicate effectively in English.

Requirements

  • High school diploma or GED.
  • 1-2 years of related experience or training.
  • Ability to perform basic mathematical computations.
  • Strong computer skills, including knowledge of Microsoft Office.
  • Ability to read and comprehend instructions and correspondence.
  • Excellent verbal and written communication skills.
  • Ability to work a rotating schedule including weekends.
  • Knowledge of installation processes for windows and doors is a plus.
  • Ability to lift and carry up to 10 lbs.
  • Ability to work in a quiet indoor environment.

Benefits

  • Opportunity to work in a family-owned business.
  • Impactful work that benefits coworkers and customers.
  • Flexible work schedule.
  • Supportive work culture focused on growth and integrity.
  • Training and development opportunities.
Service Pros Installation Group logo

Service Pros Installation Group

Service Pros Installation Group is a family-owned business based in Charlotte, NC, dedicated to making a positive impact on the lives of its employees, customers, and the communities it serves. As an exclusive flooring installation provider for Lowe’s Home Improvement, the company operates workrooms across the Southeast, Northeast, and Midwest. With a mission to deliver exceptional customer experiences and a vision focused on improving lives, Service Pros emphasizes values such as stewardship, integrity, and growth. The company is committed to fostering a supportive work environment that prioritizes the needs of its coworkers and customers.

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