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Production Specialist - Remote

Posted 10 weeks ago
Customer Service
Full Time
Worldwide

Overview

The Production Specialist is responsible for reviewing documents to ensure installation contracts are accurate and processed in a prompt manner, working from home.

In Short

  • Full-time position
  • Reports to the Review & Refigure Manager
  • Strong verbal and written communication skills required
  • Technologically savvy and able to use relevant software
  • Mathematical computation skills necessary
  • Reliable internet connectivity required
  • Rotating schedule with some weekends required
  • Experience in customer service management preferred
  • Knowledge of installation of windows and doors is a plus
  • Ability to work independently and manage time effectively

Requirements

  • Minimum of 6 months experience in reviewing measurements and contracts
  • High school diploma or GED required
  • Ability to read and comprehend instructions and correspondence
  • Ability to perform basic algebraic and geometric calculations
  • Knowledge of computer workstations and software
  • Excellent verbal and written communication skills in English
  • Ability to work a regular Saturday and Sunday schedule
  • Ability to lift and carry up to 10 lbs.
  • Reasonable accommodations may be made for individuals with disabilities
  • Ability to negotiate prices and contractual agreements

Benefits

  • Work from home flexibility
  • Family-owned business culture
  • Commitment to employee and customer satisfaction
  • Opportunities for growth and development
  • Supportive work environment
Service Pros Installation Group logo

Service Pros Installation Group

Service Pros Installation Group is a family-owned business based in Charlotte, NC, dedicated to making a positive impact on the lives of its employees, customers, and the communities it serves. As an exclusive flooring installation provider for Lowe’s Home Improvement, the company operates workrooms across the Southeast, Northeast, and Midwest. With a mission to deliver exceptional customer experiences and a vision focused on improving lives, Service Pros emphasizes values such as stewardship, integrity, and growth. The company is committed to fostering a supportive work environment that prioritizes the needs of its coworkers and customers.

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