Regional Operations Manager - Remote

Overview

Oversee and ensure the overall profitability of the regional operations center, managing staffing efficiencies and performance expectations.

In Short

• Responsible for the overall production, performance, and quality of the assigned region.
• Plans and organizes daily activities related to production and operations.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Coordinates with support departments such as HR, finance, and IT.
• Determines labor needs to meet production goals.
• Hires and trains new employees.
• Conducts performance evaluations.
• Handles discipline and termination of employees as needed.
• Oversees the deposition process at the request of clients.
• Other duties as assigned.

Requirements

• Associate’s Degree or Bachelor’s Degree preferred.
• Business experience in a healthcare and/or insurance setting preferred.
• Experience in Worker’s Compensation and/or Auto insurance preferred.
• Long Term / Short Term Disability Claims background preferred.
• Exceptional communication skills.
• Ability to apply critical thinking and manage time efficiently.
• Computer literacy and typing skills are essential.

Benefits

• Work from home with internet service support.
• Opportunity to manage and lead a team.
• Engagement in diverse operational tasks.
• Professional development opportunities.