Group Health Customer Service Representative - Remote

Overview

Dane Street is looking for highly motivated candidates to join our team as a Customer Service Representative. Dane Street offers an exciting work environment, competitive compensation, and strong growth potential.

In Short

• Handle receipt of new cases and verify information.
• Monitor and track cases to ensure deadlines are met.
• Assign and schedule new cases to physicians based on various requirements.
• Communicate frequently with clients regarding case progress.
• Ensure proper documentation is provided to clients.
• Work in a fast-paced environment with multiple tasks.
• Utilize excellent computer skills for case management.
• Maintain focus and attention to detail.
• Collaborate with clients and medical professionals.
• Work from home with technical requirements for internet connection.

Requirements

• Minimum of 1 year experience in an administrative or clerical role.
• Experience in a healthcare environment preferred.
• Excellent computer skills, including Apple OS and Gmail.
• Stellar written and verbal communication skills.
• Ability to manage multiple tasks and changing priorities.
• Excellent organizational skills.
• Associate’s Degree preferred.

Benefits

• Competitive compensation based on experience and skills.
• Comprehensive benefits package including health insurance.
• Retirement plans and performance bonuses.
• Commitment to fair and competitive compensation.
• Inclusive work environment valuing diversity.