Director of Marketplace Operations - Remote

Overview

The Director of Marketplace Operations will oversee the core operational engine of Marvin's platform, focusing on enhancing the marketplace for therapists and healthcare workers.

In Short

• Oversee marketplace availability and demand.
• Develop operational strategies for efficiency and growth.
• Forecast therapist supply and patient demand.
• Collaborate with cross-functional teams.
• Set KPIs and monitor marketplace metrics.
• Manage therapist lifecycle operations.
• Design scalable processes and identify automation opportunities.
• Drive the development of scalable infrastructure.

Requirements

• 8-10+ years of operations experience, including healthcare services.
• Familiarity with clinical operations and revenue cycle management.
• Experience with operational systems at scale.
• Leadership in cross-functional initiatives.
• Strong analytical and communication skills.
• Passion for mental health support.
• Ability to work independently in a startup environment.
• Excellent communication and presentation skills.

Benefits

• Opportunity to impact clinician wellbeing.
• Work with top-ranked hospitals.
• Be part of a mission-driven organization.
• Fast-paced and dynamic work environment.