Marketplace Operations Manager - Remote

Overview

Our Client is a fast-growing startup in the education consulting industry, dedicated to revolutionizing college admissions and career counseling. Their mission is to help students discover their passions and achieve their educational and career goals. As they scale, they are building a world-class marketplace of expert college counselors and career advisors to support students and families.

In Short

• Lead the recruitment, engagement, and retention of top-tier college counselors.
• Collaborate with the CEO, HR, Finance, and Leadership Team.
• Optimize capability and capacity management.
• Leverage AI-driven automation workflows.
• Build engaged professional communities.
• Implement effective onboarding and training programs.
• Monitor student ratings and counselor feedback.
• Design and execute recruitment strategies.
• Stay up to date on market trends.
• Identify opportunities to optimize workflows.

Requirements

• Deep understanding of scaling talent-based marketplaces.
• Experience in recruitment and community building.
• Knowledge of AI-driven automation and data analytics.
• Strong people management skills.
• Ability to implement process improvements.
• Experience with performance management.
• Excellent communication and collaboration skills.
• Passion for education and community engagement.

Benefits

• Opportunity to work in a fast-paced startup environment.
• Be part of a mission-driven organization.
• Collaborate with a talented team of professionals.
• Flexible working arrangements.
• Professional development opportunities.