Implementation Specialist | REMOTE

Overview

This role involves working closely with the customer success team to ensure customers can effectively use Distru's software for compliance and efficiency in the cannabis industry.

In Short

• Manage customer onboarding and drive education.
• Handle a book of business to ensure customer happiness and retention.
• Respond to customer inquiries and guide them to solutions.
• Stay updated on product knowledge.
• Provide actionable product feedback.
• Work cross-functionally with various teams.

Requirements

• 2+ years of experience in the cannabis or adjacent industry.
• Strong communication and organizational skills.
• Experience in educating users on tools or concepts.
• Ability to propose solutions and manage relationships.

Benefits

• Fully remote work environment.
• Competitive medical, dental, and vision plans.
• 18 days Paid Time Off plus 11 holidays.
• Competitive compensation structure.