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Customer Service Specialist - Remote

Posted 2 days ago
Customer Service
Part Time
Worldwide
15.00/hour

Overview

As a Customer Service Specialist at Direct Interactions, you will work from home, providing support to customers through various channels while making a positive impact in their lives.

In Short

  • Part-time position with flexible scheduling
  • Work-from-home opportunities available
  • Provide outstanding customer service
  • Collaborate with a compassionate team
  • Handle complex customer issues
  • Must be available for mandatory training sessions
  • Pay rate of $15.00 per hour
  • Employee benefits include PTO and health insurance
  • Must pass a background check
  • Technical requirements for remote work setup

Requirements

  • Ohio residence preferred
  • Self-starter with a passion for service
  • Excellent verbal communication skills
  • Ability to remain calm under pressure
  • Experience in a team environment
  • Detail-oriented and multitasking abilities
  • Proficient in Excel, Word, and Outlook
  • High school diploma or equivalent required
  • Must type at least 30 WPM
  • Legally able to work in the US

Benefits

  • Accrued paid time off (PTO)
  • Sick time
  • Health and medical/dental insurance after 60 days
  • Paid training and onboarding
  • Performance bonuses available
Direct Interactions logo

Direct Interactions

Direct Interactions, Inc. is a Seattle-based company that operates contact centers across the United States, employing a team of American representatives. The company is dedicated to social responsibility, providing work-from-home opportunities to a diverse workforce, including individuals with disabilities, veterans, and military spouses. Direct Interactions partners with various organizations to enhance public service through innovative strategies and empathetic support, aiming to improve outcomes for individuals facing complex challenges. The company values the well-being of both its clients and team members, promoting a healthy work-life balance while delivering exceptional service.

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