Customer Service Specialist - Remote

Overview

Spade is looking for a customer service specialist who will drive customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge.

In Short

• Drive customer satisfaction through inquiries and support.
• Perform inbound and outbound calling.
• Set appointments and present to union members.
• Maintain product knowledge and complete necessary paperwork.
• Participate in quality control and leadership development.
• Receive weekly advances and bonuses.
• Enjoy flexible work hours and remote work options.
• Benefit from full health coverage and training.
• Participate in all-expenses-paid yearly office trips.
• Entry-level position with long-term career progression.

Requirements

• Strong communication skills.
• Time management skills.
• Must be 18 years or older.
• Pass a background check.
• High school diploma required; higher education preferred.
• Customer service and/or retail experience preferred.

Benefits

• Weekly advances and bonuses.
• Flexible work hours.
• Remote work from home option.
• Full health benefits.
• Hands-on 1-on-1 training.
• All-expenses-paid yearly office trips.