Customer Care Specialist - Remote

Overview

We’re expanding our remote team and looking for motivated individuals who want flexibility without sacrificing growth. In this role, you’ll connect with clients who have already expressed interest in learning about their benefit options — no cold outreach, no door knocking, just meaningful conversations.

In Short

• Act as a trusted point of contact for clients regarding their coverage
• Assist with account updates, service requests, and claims support
• Assess client needs and guide them toward appropriate protection solutions
• Coordinate appointments and maintain organized client records
• Stay current on available programs and digital tools
• Fully Remote – Work from wherever you’re most productive
• Career-Changer Friendly – We provide the training you need
• Structured Onboarding – Learn step-by-step with mentorship support
• Performance-Based Earnings – Your income reflects your effort
• Qualified Leads Provided – Focus on warm prospects, not cold calls

Requirements

• Quick learners who adapt well in a fast-moving environment
• Goal-oriented individuals motivated by growth
• Strong communicators who enjoy helping people
• Self-starters who can work independently
• Solution-focused thinkers who handle challenges professionally
• Prior industry experience is helpful but not required
• Team players who contribute positively to the culture

Benefits

• Renewal Income Potential – Create long-term earning streams
• Benefits Package Available – Protection for you as well