Remote Otter LogoRemoteOtter

Customer Service Specialist - Remote

Posted 1 week ago
Customer Service
Full Time
Germany

Overview

ATU is looking for a Customer Service Specialist to provide support and advice to customers in the area of Distance Selling, working 100% remotely from anywhere within Germany.

In Short

  • Work from anywhere within Germany - 100% Remote
  • Assist and advise customers in Distance Selling via live chat, phone, or email
  • Manage and secure customer data and coordinate workshop appointments
  • Collaborate closely with related departments
  • Contribute ideas for product and process improvements

Requirements

  • Commercial training or equivalent qualification, or motivated career changer
  • Preferably with initial experience in Customer Service, Distance Selling, or E-Commerce
  • Empathetic, resilient, customer and service-oriented
  • Technologically savvy, proficient with PCs, and ideally familiar with Google Cloud Solutions

Benefits

  • Flexible remote working environment
  • Opportunity to work with a leading company in the automotive service sector
A.T.U Auto-Teile-Unger logo

A.T.U Auto-Teile-Unger

A.T.U Auto-Teile-Unger, founded in 1985 in Weiden, is Germany's largest workshop chain, boasting over 500 branches and approximately 9,100 employees. The company is built on a unique combination of workshop services and retail, providing customers with a comprehensive automotive experience.

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