RemoteOtterRemoteOtterWe are seeking a skilled and experienced Telecom Client Success Manager to join our team. The successful candidate will be responsible for maintaining a positive relationship with our telecom management and TEM clients and ensuring their satisfaction with our products and services. This role requires an individual who can build and maintain strong relationships with clients, understand their needs, and work closely with internal teams to address any issues that arise.
Digital Direction is a leading provider of Managed Telecom Solutions, dedicated to assisting CIOs, IT Directors, and IT departments in managing their telecommunications needs. The company specializes in a comprehensive Managed Telecom Solution (MTS) that encompasses the entire lifecycle of corporate telecommunications, including ordering, provisioning, inventory management, invoice auditing, expense management, and contract negotiation. With a team of experienced advisors and advocates, Digital Direction focuses on delivering cost control and operational efficiency, achieving an average reduction of 35% in total telecom spend for its clients. The company prides itself on providing advocacy-based solutions without a sales pitch, ensuring that customers receive expert advice and dedicated support in leveraging their communications environment.
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Digital Direction is a leading provider of Managed Telecom Solutions, dedicated to assisting CIOs, IT Directors, and IT departments in managing their telecommunications needs. The company specializes in a comprehensive Managed Telecom Solution (MTS) that encompasses the entire lifecycle of corporate telecommunications, including ordering, provisioning, inventory management, invoice auditing, expense management, and contract negotiation. With a team of experienced advisors and advocates, Digital Direction focuses on delivering cost control and operational efficiency, achieving an average reduction of 35% in total telecom spend for its clients. The company prides itself on providing advocacy-based solutions without a sales pitch, ensuring that customers receive expert advice and dedicated support in leveraging their communications environment.
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