Account Manager - Remote

Overview

We are looking for a dynamic, proactive Account Manager who will primarily nurture and grow existing relationships across approximately 50 mid-market and enterprise accounts. This role emphasizes account retention, upselling, and cross-selling but also offers exciting opportunities to close new logos driven by inbound marketing leads and partner referrals.

In Short

• Manage, retain, and strategically expand a portfolio of approximately 50 mid-market and enterprise accounts.
• Identify upsell and cross-sell opportunities within your account base, executing strategies to achieve revenue targets.
• Engage with inbound leads and partner referrals to close new logo opportunities.
• Develop strong, consultative relationships with senior stakeholders within customer organizations.
• Collaborate with internal teams (Partner Manager, Marketing, Customer Success) to deliver outstanding customer experiences.
• Track, forecast, and report account performance metrics to the CEO.
• Actively participate in customer meetings, QBRs, and annual DESelect company gatherings.

Requirements

• Minimum of 5 years of sales/account management experience, including in SaaS.
• Be willing to travel to customer sites, events, and the Antwerp office as required.
• Demonstrated success in managing and growing relationships with enterprise-level customers.
• Proven track record in exceeding sales targets and driving account growth.
• Strong ability to work collaboratively with internal teams and external partners.
• Excellent communication, negotiation, and interpersonal skills.
• Comfortable working remotely, yet willing to travel as needed.
• Experience in MarTech or familiarity with marketing technology stacks is highly advantageous.
• Fluency in English is required; additional European languages are a plus.
• EU citizen and based in the EU timezone.

Benefits

• Competitive salary and attractive commission structure.
• Remote-friendly work environment with the flexibility to operate globally.
• Annual company gatherings and regular team-building activities.
• Healthcare coverage.
• Autonomy over your way of working and accounts.
• Supportive, collaborative culture with direct reporting and mentorship from the CEO.