Account Manager - Remote

Overview

Deputy is a global SaaS remote-first workforce management company focused on improving the world of work for hourly workers. The Account Manager role involves managing customer relationships and driving business growth through renewals and upselling.

In Short

• Engage with customers ranging from SMB to Enterprise.
• Own relationships with key decision-makers.
• Drive renewal and expansion conversations.
• Identify trends and growth opportunities.
• Maintain understanding of customer business needs.
• Manage sales funnel for renewals and expansions.
• Flag customer risks and issues proactively.
• Stay updated on workforce management trends.
• Deliver feedback for process improvements.
• Collaborate with Customer Success Managers.

Requirements

• 3+ years of B2B Account Management experience.
• Strong negotiation skills.
• Results-oriented with a proven performance record.
• Ability to create solutions based on client objectives.
• Excellent written and verbal communication skills.
• Strong technical aptitude, familiarity with Salesforce.
• Willingness to meet key accounts face to face.

Benefits

• Work in a remote-first environment.
• Be part of a passionate and creative team.
• Opportunity to make a significant impact.
• Engage with a diverse range of customers.
• Continuous professional development opportunities.