Account Manager - Remote

Overview

Healthcare quality is declining and soaring costs are crushing American families and businesses. At Garner, we’ve developed a revolutionary approach to evaluating doctor performance and a unique incentive model that's reshaping the healthcare economy to ensure everyone can afford high quality care. By providing organizations relief from surging healthcare costs, we've experienced rapid adoption in the market and have more than doubled our revenue annually over the last 5 years, becoming the fastest growing company in our space. To support our continued growth, we're expanding our team by over 50% each year, seeking exceptional talent to shape our unique, award winning culture (for example, USA Today Top Workplaces 2025) designed to cultivate teamwork, trust, autonomy, exceptional results, and individual growth that creates an inflection point in your career.

In Short

• The Account Manager will oversee clients in a small-market book of business.
• Focus on relationship management and understanding client needs.
• Act as the primary contact for key client stakeholders and brokers.
• Drive client success and engagement within the market segment.
• Collaborate with cross-functional teams to meet client goals.
• Track client success KPIs and develop action plans.
• Manage strong day-to-day relationships with clients and brokers.
• Prepare client reports and meeting materials as needed.
• Position is fully remote with up to 15% travel.

Requirements

• 2-5 years of experience in managing a high-performing B2B book of business.
• Experience in the healthcare and benefits industry.
• Strong communication and presentation skills.
• Ability to work in a fast-paced startup environment.
• Self-starter with ownership of key initiatives.
• Proven ability to build relationships in the health and welfare space.
• Passion for improving the healthcare system.

Benefits

• Base salary range of $75,000 - $104,000.
• Commission eligible.
• Equity incentive participation.
• Flexible PTO.
• Medical/Dental/Vision plan options.
• 401(k) plan.
• Access to Teladoc Health.