Account Manager - Remote

Overview

Lago is seeking an experienced and dynamic Account Manager to join our team. In this vital role, you will be responsible for managing and nurturing relationships with our clients, ensuring their satisfaction while identifying opportunities for growth. You will serve as the primary point of contact for your assigned accounts, leveraging your expertise to understand their goals and deliver tailored solutions that meet their needs. Your ability to balance client demands with company resources will contribute significantly to client retention and satisfaction. You will work collaboratively with internal teams, from sales to support, to ensure the successful delivery of services. If you are a results-oriented individual with a passion for client success and a knack for problem-solving, we encourage you to apply and be part of Lago’s mission to drive exceptional results for our clients.

In Short

• Serve as the primary point of contact for clients.
• Conduct monthly client meetings to present campaign performance reports.
• Oversee and coordinate account deliverables.
• Utilize Monday to follow internal workflows.
• Manage client communication via email.
• Address client questions and concerns proactively.
• Ensure projects are completed on time and within scope.
• Identify opportunities for growth with clients.
• Work collaboratively with sales and support teams.
• Drive exceptional results for clients.

Requirements

• Experience as an Account Manager or similar role.
• Strong communication skills.
• Proven ability to manage multiple projects simultaneously.
• Proficiency in project management tools.
• Results-oriented mindset.
• Problem-solving skills.
• Ability to work collaboratively with teams.
• Client-focused approach.
• Knowledge of account management best practices.
• Ability to adapt to changing client needs.

Benefits

• Competitive salary based on experience.
• Opportunity for professional growth.
• Collaborative work environment.
• Flexible working hours.
• Supportive team culture.
• Access to training and development resources.
• Health and wellness benefits.
• Opportunity to work with diverse clients.
• Engaging company mission.
• Work-life balance initiatives.