Account Manager - Remote

Overview

The Account Manager is responsible for ensuring both client and company needs are understood and satisfied, focusing on customer inquiries and solutions to provide an exceptional experience.

In Short

• Build loyal customer relationships for assigned accounts.
• Secure customer rate changes, cross/upsells, and renewals.
• Coordinate successful onboarding and measure account health.
• Engage with clients to understand their challenges.
• Maintain a high level of activity and manage multiple priorities.
• Adapt positively to change in a dynamic work environment.
• Develop skills and work with others for mutual success.
• Utilize organizational skills to pursue tasks effectively.
• Communicate effectively with strong presentation skills.
• Analyze problems and find effective solutions.

Requirements

• 2+ years of experience in a related role.
• Experience with sales prospecting and account management.
• Outstanding communication skills with presentation experience.
• Proficient in Google Suite, Excel, and Powerpoint.
• Strong analytical skills and a passion for solutions.

Benefits

• Opportunity to work remotely.
• Engage in a dynamic and supportive work environment.
• Continuous learning and development opportunities.
• Collaborate with a passionate team.
• Contribute to client success and company growth.