Customer Care Agent - Remote

Overview

Join efood as a Customer Care Agent to deliver happiness to customers in Greece and Cyprus, ensuring an unparalleled customer experience through effective communication.

In Short

• Work remotely as a Customer Care Agent.
• Engage with customers via live chat, calls, and email.
• Be part of a dynamic team focused on customer satisfaction.
• Handle customer inquiries and provide solutions.
• Fluency in Greek and English is required.
• Full-time position with shifts including evenings and weekends.
• Prior experience in customer service is a plus.
• Enjoy benefits like private medical insurance and training opportunities.
• Work in a fun and creative environment.
• Contribute to a mission of ending world hunger.

Requirements

• Strong problem-solving skills.
• Ability to work in a team.
• Multitasking and critical thinking abilities.
• Understanding of customer expectations.
• Computer skills and ability to use office equipment.
• Bachelor's degree is a plus.
• Prior customer service experience is advantageous.

Benefits

• Attractive remuneration package.
• Restaurant ticket card for food supplies.
• Private medical and life insurance from day one.
• Access to mental health support.
• Online training platform for personal and professional growth.
• In-house gym facilities.
• Global mobility opportunities.