Freelance Customer Care Agent - Remote

Overview

As a Freelance Customer Care Agent at Onepilot, you will assist clients' consumers with their inquiries and problems from the comfort of your home.

In Short

• Work as a freelance agent helping customers via email, chat, or call.
• Complete e-learning training to understand customer needs.
• Access a knowledge base to respond effectively to user requests.
• Work from home and get paid per ticket solved.
• Earn an average of £15 per hour.
• Comfortable with new technologies.
• Enjoy solving problems and communicating.
• Available for at least 20 hours per week.
• Excellent customer service abilities required.
• Good phone etiquette and multi-tasking skills needed.

Requirements

• Excellent customer service abilities.
• Good phone etiquette and communication skills.
• Ability to multi-task and manage time effectively.
• Proficient in English.
• Computer skills are essential.

Benefits

• Flexible working hours.
• Work from home.
• Opportunity to earn based on performance.
• Be part of a growing team with a supportive knowledge base.