Customer Care Agent - Remote

Overview

Join efood as a Customer Care Agent, where you will deliver happiness to customers in Greece and Cyprus, ensuring an unparalleled customer experience.

In Short

• Work in a dynamic team focused on customer satisfaction.
• Handle communication via live chat, calls, and email.
• Be part of a company that values its employees and customers.
• Full-time position with shifts including evenings and nights.
• Fluency in Greek and English is required.
• Prior experience in customer service is a plus.
• Problem-solving and multitasking skills are essential.
• Enjoy benefits like private medical insurance and training opportunities.
• Work in a fun and creative environment.
• Contribute to a mission of ending world hunger.

Requirements

• Strong verbal and written communication skills.
• Ability to work in a team and support colleagues.
• Critical thinking and prioritization skills.
• Computer skills and familiarity with office equipment.
• Bachelor's degree is a plus.
• Willingness to work weekends and holidays.

Benefits

• Attractive remuneration package.
• Access to a ticket restaurant card.
• Private medical and life insurance from day one.
• Online mental health support.
• Access to an online training platform for personal growth.
• In-house gym facilities.
• Global mobility opportunities.