Account Manager - Remote

Overview

As an Account Manager at DeleteMe, you will play a crucial role in partnering with the Customer Success team to enhance the customer journey for both new and existing clients, driving strategic outcomes and expansion revenue.

In Short

• Act as a critical member of DeleteMe's account teams.
• Build strategic relationships with key clients.
• Identify expansion opportunities within client accounts.
• Collaborate with other client stakeholders.
• Drive expansion revenue for DeleteMe.
• Ensure high Net Promoter Scores (NPS).
• Generate referrals for the Sales team.
• Work in a rapidly growing SaaS privacy business.
• Contribute to a mission-driven company focused on online privacy.
• Be part of a well-capitalized and profitable organization.

Requirements

• Experience in account management or customer success.
• Strong communication and relationship-building skills.
• Ability to identify and drive expansion opportunities.
• Familiarity with B2B sales processes.
• Proven track record of achieving high customer satisfaction.
• Experience in a SaaS environment is a plus.
• Ability to work collaboratively in a remote team.
• Strong analytical skills to assess client needs.
• Passion for online privacy and consumer rights.
• Ability to manage multiple client accounts effectively.

Benefits

• Work remotely from anywhere.
• Be part of a mission-driven company.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive team environment.
• Access to cutting-edge privacy tools and technologies.
• Flexible work hours.
• Engagement with a rapidly growing customer base.
• Contribute to meaningful work in the privacy sector.
• Join a well-capitalized and profitable organization.