Client Success Director - Strategic Accounts - Remote

Overview

Degreed is the upskilling platform that fuels growth and innovation through lifelong learning. We bring together everything you need to learn and advance—LMSs, courses, videos, articles, projects, and real-world skill insights—and match you with opportunities that align with your skills, role, and goals.

For businesses, Degreed helps build a culture of learning that attracts, develops, and retains top talent—driving both individual and company success.

We believe learning is the key to unlocking opportunities. Our mission is to discover, empower, and celebrate the next generation of global expertise.

Join us in shaping the future of learning and workforce development.

In Short

• Transform the way organizations develop, measure, and optimize workforce talent and skills.
• Drive tangible ROI by aligning Degreed’s solutions with clients' business objectives.
• Foster strong executive relationships and champion client success.
• Collaborate with cross-functional teams including Sales, Product, Marketing, and Professional Services.
• Utilize strategic storytelling to influence decision-making.
• Analyze adoption trends and engagement data for continuous optimization.
• Proactively develop strategies that demonstrate the impact of Degreed.
• Act as the voice of the customer to influence product enhancements.
• Ensure alignment between client goals and platform capabilities.
• Work in a fast-paced, consultative environment.

Requirements

• Experience in strategic consulting and business acumen.
• Proven ability in executive stakeholder management.
• Strong analytical skills for data-driven decision-making.
• Ability to anticipate client needs and pivot strategies.
• Experience in cross-functional collaboration.

Benefits

• Comprehensive benefits package supporting well-being and growth.
• Flexible work arrangements tailored to each role.
• Inclusive and adaptable work environment.
• Opportunities for continuous skill development and career growth.
• Collaborative culture fostering open communication and teamwork.