Team Lead, Global Service Center (Mobility) - Remote

Overview

The Team Lead will manage a growing team of Mobility specialists, overseeing daily operations and ensuring customer satisfaction through effective training and guidance.

In Short

• Manage a team of Mobility specialists for visa processing.
• Oversee daily operations and performance tracking.
• Become an expert user of the Deel platform.
• Resolve customer issues and build trust.
• Partner with internal teams for customer experience.
• Implement ideas for optimizing onboarding workflows.
• Provide training and coaching to specialists.

Requirements

• Experience leading a customer support or operations team.
• Track record of operational efficiency and customer satisfaction.
• Flexible team player with strong communication skills.

Benefits

• Provided computer equipment tailored to your role.
• Stock grant opportunities based on role and location.
• Additional perks and benefits based on employment status.
• Flexibility of remote work, including WeWork access.