Remote Otter LogoRemoteOtter

Manager, Customer Success - Remote

Posted 4 days ago
Customer Service
Full Time
Worldwide

Overview

As a Manager of Customer Success at Deel, you will lead a team dedicated to helping customers achieve their desired outcomes while driving revenue growth and operational efficiency.

In Short

  • Manage a growing team of Customer Success Managers.
  • Serve as a coach and leader to develop team skills.
  • Drive change to maximize the effectiveness of the Customer Success team.
  • Analyze customer data to identify revenue growth opportunities.
  • Improve team operational efficiency and customer experience.

Requirements

  • Proven experience leading a CSM team in a B2B SaaS environment.
  • Ability to thrive in fast-paced, challenging settings.
  • Track record of meeting customer renewal and retention goals.
  • Data-oriented approach.

Benefits

  • Provided computer equipment tailored to your role.
  • Stock grant opportunities based on role and location.
  • Flexible remote work options.
  • Access to additional perks based on employment status.
Deel logo

Deel

Deel is a leading technology company dedicated to revolutionizing the way businesses hire talent globally. With a diverse team of over three thousand individuals across more than 100 countries, Deel fosters a culture of innovation and continuous learning. The company aims to eliminate hiring borders, providing businesses with the tools to hire, onboard, manage, and pay employees seamlessly, thereby connecting the global workforce with opportunities. Following significant funding rounds, Deel has established itself as a market leader in international payroll and compliance, committed to building a generational platform that supports a diverse global economy.

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