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Customer Success Manager - Remote

Posted 7 days ago
Customer Service
Full Time
USA

Overview

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change, empowering companies to hire, onboard, manage, and pay talent in 150+ countries.

In Short

  • Build trusted relationships with named accounts through consultative solutioning.
  • Monitor product adoption and provide industry knowledge to drive engagement.
  • Collaborate with internal teams to enhance customer experience.
  • Act as the voice of customers to the Product team.
  • Design solutions to meet unique business needs.
  • Identify growth opportunities within the portfolio.

Requirements

  • 2 to 5 years of customer-facing experience, ideally in B2B SaaS or HR.
  • 2 years in enterprise account/relationship management.
  • Track record of overachieving goals and targets.
  • Ability to work independently and collaboratively.
  • Strong communication and writing skills.
  • Experience in a remote working environment is a plus.

Benefits

  • Work in a fast-growth company within the HR Tech sector.
  • Opportunity to drive revenue growth.
  • Be part of a diverse and inclusive team.
Multiplier logo

Multiplier

Multiplier is an innovative early-stage startup based in Singapore that empowers companies to hire and pay employees globally with ease through its SaaS platform. The company is dedicated to simplifying the complexities of international employment, allowing individuals to pursue their dream jobs without geographical constraints. With a strong focus on quality and customer success, Multiplier is building a dynamic team that thrives on collaboration and creativity. The company embraces a remote work culture and values diversity, aiming to become a market leader in the tech recruitment space.

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