CPC Processor Customer Service - Remote

Overview

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

In Short

• Full-Time: Monday-Friday 8:00am to 4:30 pm EST
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical record status.
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft Office (including Word and Excel).

Requirements

• Experience in customer service or call center environment.
• Ability to handle high call volumes.
• Strong communication skills.
• Familiarity with medical terminology is a plus.
• Technical proficiency with computers and software applications.

Benefits

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor.
• Company equipment will be provided (including computer, monitor, virtual phone, etc.).
• Full Benefits: PTO, Health, Vision, and Dental Insurance.
• 401k Savings Plan and tuition assistance.