CPC Customer Support Processor - Remote

Overview

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

In Short

• This is a Remote role (Call Center)
• Full-Time: 8:00-4:30pm EST Monday-Friday
• Comfortable working in a high-volume production environment.
• Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status.
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel).
• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor.
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.).
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance.

Requirements

• Comfortable working in a high-volume production environment.
• Proficient in Microsoft Office (Word and Excel).
• Ability to document information accurately.
• Experience in customer support or call center environment preferred.

Benefits

• Comprehensive training program.
• Company equipment provided.
• Full benefits including PTO, Health, Vision, and Dental Insurance.
• 401k Savings Plan and tuition Assistance.