Customer Support - Remote

Overview

Join Patrique Mercier Recruitment JP as Customer Support for Italian speakers! This fantastic opportunity offers you the chance to work remotely while providing assistance to customers of a major technology company. If you love interacting with people and have a passion for technology, this is the right career for you.

In Short

• Provide high-quality customer support to Italian customers via phone, email, and chat.
• Manage customer inquiries, providing quick and effective solutions.
• Accurately document all customer interactions in the CRM system.
• Collaborate with the team to continuously improve service quality.
• Participate in ongoing training sessions to stay updated on product and service news.
• Offer constructive feedback to improve processes and customer experience.

Requirements

• Fluency in Italian.
• Strong communication skills.
• Ability to work independently and as part of a team.
• Experience in customer service is a plus.
• Passion for technology.
• Motivated and eager to grow professionally.

Benefits

• Flexible remote work environment.
• Opportunity to work with a major technology company.
• Continuous training and development opportunities.
• Supportive team culture.
• Potential for career growth.