Customer Service Professional - Remote

Overview

We are looking for a customer service professional with 2-4 years of experience in the Automobile Bodyshop and repair industry based at Bangalore or Chennai.

In Short

• Responsible for product support to clients in Punjab & North Region India.
• Facilitate training for dealership officials, body shop advisors & managers.
• Regular travel to dealerships required initially.
• Maintain records of attendance, feedback, and materials.
• Create training materials and measure training effectiveness.
• Provide continuous support for learners before, during, and after training.
• Stay updated on industry trends and best practices.
• Flexible and open to travel to multiple locations.
• Regional language understanding is a plus.
• Automobile background is an added advantage.

Requirements

• 2-4 years of experience in customer service.
• Experience in the automobile bodyshop and repair industry.
• Ability to create and deliver training sessions.
• Strong reporting and documentation skills.
• Multilingual skills are an advantage.
• Willingness to travel frequently.
• Knowledge of software solutions related to the industry.
• Strong communication skills.
• Ability to adapt to new technologies.
• Subject matter expertise in workshop topics.

Benefits

• Opportunity to work in a dynamic environment.
• Professional development through training.
• Exposure to the latest industry trends.
• Networking opportunities with industry professionals.
• Flexible working conditions.