Account Manager - Remote

Overview

As an Account Manager at Datarails, you’ll be responsible for managing and growing a portfolio of existing customer accounts while driving expansion revenue through upsells and cross-sells.

In Short

• Own and manage a book of business across various verticals.
• Develop account growth strategies, including multi-threading key stakeholders.
• Identify and close upsell and cross-sell opportunities.
• Partner with Customer Success to ensure high levels of product adoption and satisfaction.
• Conduct Quarterly Business Reviews (QBRs) to reinforce value and surface new opportunities.
• Forecast expansion pipeline accurately and manage deal progression in Salesforce.
• Collaborate with Marketing and Product to bring feedback from the field and shape go-to-market strategies.
• Maintain a deep understanding of the Datarails platform and FP&A use cases.

Requirements

• 2–4 years of experience in Account Management, Customer Success, or Sales in a SaaS environment.
• Proven track record of driving account growth and achieving expansion quotas.
• Proficient in Salesforce and common SaaS sales tools (e.g., Gong, Outreach, ZoomInfo).
• Exceptional communication, relationship-building, and presentation skills.
• Highly organized with strong attention to detail and pipeline hygiene.
• Strong understanding of the finance function—experience selling to CFOs, FP&A teams, or Controllers is a plus.

Benefits

• Competitive compensation, ongoing recognition, and, most importantly, a chance to learn, contribute, and develop your skills.
• A supportive, agile, and creative work environment with brilliant colleagues!
• Private medical and dental insurance through BUPA
• Pension scheme with salary sacrifice OR net pay options with 3% employer pension contribution
• 20 days of PTO + 8 paid company holidays + 7 days of company-provided sick leave