Technical Account Manager - Networks - Remote

Overview

The Technical Account Manager will focus on building and nurturing relationships with clients in the Networks division, ensuring their technical requirements are met while identifying opportunities for growth.

In Short

• Build and maintain client relationships to ensure technical needs are met.
• Oversee project implementation, including planning and vendor evaluation.
• Act as a liaison between customers and internal teams.
• Identify opportunities to enhance support delivery and reduce costs.
• Review and approve compliance documents.
• Monitor and report on operational issues and achievements.
• Support a variety of networking technologies.
• Strong customer service focus and consultative skills required.
• Proven negotiation and commercial contract skills.
• Leadership skills to interact with various stakeholders.

Requirements

• Knowledge of industry standards and government regulations in networking.
• Extensive experience in configuring and maintaining networking infrastructure.
• Advanced knowledge of LANs and WANs.
• Strong consultative and planning skills.
• Excellent relationship management and influencing skills.
• Ability to solve complex problems pragmatically.
• Natural leadership qualities.

Benefits

• Dynamic and inclusive work culture.
• Social events and chill-out spaces.
• Remote working and flexible hours.
• Professional development opportunities.
• Recognition and value for contributions.