Sales Support Coordinator - Remote

Overview

This dynamic role supports one of our most successful teams by providing exceptional customer service and support sales growth within our business.

In Short

• Support sales growth by providing exceptional customer service.
• Leverage IT hardware experience to build relationships with clients and suppliers.
• Work with the sales team to support the sales process from proposal to close.
• Plan and prioritize sales support activities to achieve business goals.
• Identify and escalate sales leads to Business Development Managers.
• Maintain sales statistics and customer database.
• Provide administrative support for tenders and sales documents.
• Handle customer complaints related to products/services.
• Identify opportunities for continuous improvement.
• Promote a positive culture within the team.

Requirements

• Previous IT hardware experience.
• Strong customer service skills.
• Ability to manage time and productivity effectively.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Strong organizational skills.
• Experience in sales support or administrative roles.
• Ability to handle customer complaints professionally.
• Willingness to adapt to changing requirements.
• Australian Citizenship required due to security requirements.

Benefits

• Opportunity for career advancement.
• Agile work environment.
• Flexible working arrangements for work/life balance.
• Supportive team culture.
• Engagement with innovative technology.