Peer Review Customer Service Representative - Remote

Overview

The Customer Service Representative is responsible for receipt of new cases and ensuring proper system drafting and setup, while also facilitating the case assignment/scheduling process.

In Short

• Handle new case receipts and system drafting.
• Facilitate case assignment and scheduling.
• Promote a positive working environment.
• Maintain client satisfaction.
• Preferred education is an Associate’s Degree.
• Experience in healthcare or insurance setting is preferred.
• Exceptional communication skills required.
• Critical thinking and time management skills needed.
• Must be computer literate with typing skills.
• Work from home with own internet service.

Requirements

• Associate’s Degree preferred.
• Business experience in healthcare or insurance.
• Exceptional communication skills.
• Ability to apply critical thinking.
• Efficient time management and meeting deadlines.
• Computer literacy and typing skills.

Benefits

• Supportive work environment.
• Work from home flexibility.
• Opportunity for personal and professional growth.
• Team contributions recognized and valued.