As a Value Consultant at Cyara, you will analyze customer data, create business cases, and partner closely with Sales, Customer Success, and Product teams to showcase how our platform delivers measurable benefits.

In Short

Analyze customer data and create business cases.
Partner with Sales and Customer Success teams.
Showcase measurable benefits of the platform.
Lead value discovery workshops.
Present business cases to C-level stakeholders.
Develop templates and dashboards for value engineering.
Train team members on business impact articulation.
Extract and interpret product usage metrics.
Collaborate with various teams to refine messaging.
Strong preference for experience in UCaaS, CCaaS, Telecom, or related industries.

Requirements

4+ years of experience in relevant fields.
Strong financial modeling and data analysis skills.
Ability to create compelling business cases.
Experience with CRM and analytics tools.
Strong problem-solving skills.
Self-starter with initiative and creativity.
Strong executive presence.
Experience in a fast-paced work environment.
Collaborative mindset with a customer-first approach.
Proven ability to develop scalable tools and frameworks.

Benefits

Work in a diverse and inclusive environment.
Opportunity to drive customer success.
Collaborate with leading brands globally.
Dynamic work environment with growth opportunities.
Access to innovative tools and technologies.
Be part of a culture that values excellence and innovation.
Continuous learning and development opportunities.
Engagement in meaningful work that impacts customer journeys.
Flexible work arrangements.
Competitive compensation and benefits.

Cyara

Cyara is the world's leading provider of Automated CX Assurance Platform solutions, dedicated to helping prominent brands enhance customer experience (CX) with reduced effort, cost, and risk. The company supports the entire CX software development lifecycle, offering services such as design, functional and regression testing, load testing, chatbot testing, and production monitoring. Cyara ensures that enterprises can create seamless customer journeys across voice and digital channels while minimizing the risk of defects. With a commitment to diversity, equity, inclusion, and belonging, Cyara fosters a workplace where every individual is valued and empowered. The company's core values—Delivering Excellence, Innovating Boldly, Integrity First, and Embracing Curiosity—drive its culture and success, making it a trusted partner for many of the world's most recognizable brands.

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