Associate Customer Success Manager - East - Remote

Overview

We are seeking an exceptional Associate Customer Success Manager to join our team, preferably based on the East Coast or in Eastern Time. This individual will play a critical role in building and maintaining strong relationships with our enterprise customers, ensuring they maximize the value of our solutions.

In Short

• Join a leading Automated CX Assurance Platform provider.
• Focus on delivering exceptional customer experiences.
• Build and maintain strong relationships with enterprise customers.
• Maximize the value of solutions for customers.
• Work in a dynamic and growing team environment.
• Preferably based on the East Coast or in Eastern Time.
• Contribute to customer success initiatives.
• Engage with recognizable brands globally.
• Support the entire CX software development lifecycle.
• Be part of a culture that values diversity and inclusion.

Requirements

• Passion for customer success and experience.
• Strong relationship management skills.
• Ability to work collaboratively in a team.
• Experience in customer-facing roles preferred.
• Understanding of CX solutions is a plus.
• Excellent communication skills.
• Willingness to learn and grow.
• Ability to work in a fast-paced environment.
• Commitment to diversity and inclusion principles.
• Location preference: East Coast or Eastern Time.

Benefits

• Opportunity to work with leading brands.
• Dynamic and inclusive work environment.
• Focus on personal and professional growth.
• Engagement in innovative customer success strategies.
• Supportive team culture.
• Commitment to diversity, equity, and inclusion.
• Access to resources for continuous learning.
• Potential for career advancement.
• Work-life balance initiatives.
• Competitive benefits package.