Customer Experience Transformation Specialist - Remote

Overview

Cyara is the world’s leading AI led CX transformation platform to deliver customer smiles at scale, offering complete end to end customer experience assurance, trusted by leading brands across the world.

In Short

• Leading AI led CX transformation platform.
• Trusted by major brands in various industries.
• Private equity owned by K1 Investment Management.
• Achieved 75M$ ARR with plans to exceed 200M$ ARR.
• Fast-paced and results-oriented work culture.
• Focus on continuous improvement and inclusivity.
• Competitive compensation and fully remote work environment.
• Commitment to diversity, equity, inclusion, and belonging.
• Values of excellence, innovation, integrity, and curiosity.
• Encourages personal growth and experimentation.

Requirements

• Experience in customer experience or related fields.
• Strong understanding of AI technologies.
• Ability to work collaboratively in a remote environment.
• Commitment to diversity and inclusion principles.
• Excellent communication and interpersonal skills.
• Proven track record of delivering results.
• Willingness to embrace innovation and change.
• Ability to adapt in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Passion for customer satisfaction and excellence.

Benefits

• Competitive salary and benefits package.
• Fully remote work flexibility.
• Opportunities for professional development.
• Inclusive and supportive work culture.
• Access to cutting-edge technology and tools.
• Work with leading brands and industries.
• Encouragement of innovation and creativity.
• Focus on employee well-being and satisfaction.
• Participation in a diverse and dynamic team.
• Commitment to social responsibility and community engagement.