Mid-Senior Project Manager - Remote

Overview

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects.

In Short

• Join Cyara as a Mid-Senior Project Manager in the Professional Services organization.
• Focus on delivering post-sales solutions and enhancing customer success.
• Plan, manage, monitor, and control project deliverables.
• Ensure projects are delivered on time and within budget.
• Develop and maintain project reporting and documentation.
• Lead project teams to deliver high-quality service and customer satisfaction.
• Collaborate with team members and external service providers.
• Build strong relationships with clients.
• 5 years of project management experience required.
• Experience with SAAS solutions preferred.

Requirements

• 5 years project management experience managing external product-based projects.
• Familiarity with the Software Development Life Cycle (SDLC).
• Excellent interpersonal skills.
• Strong customer and team focus.
• Creative problem-solving skills.
• High professionalism and attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Collaboration expertise and time management skills.
• PMI or Prince certifications preferred.

Benefits

• Work with leading brands globally.
• Be part of a diverse and inclusive workplace.
• Opportunities for professional growth and development.
• Engage in a culture of innovation and excellence.
• Contribute to enhancing customer experiences.