Associate Project Manager - West - Remote

Overview

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital, messaging, and conversational AI channels, Cyara empowers hundreds of the world’s leading brands to optimize more than 350 million customer journeys every year.

In Short

• Join Cyara as an Associate Project Manager in the Professional Services organization.
• Focus on delivering post-sales solutions and enhancing customer satisfaction.
• Manage project deliverables with guidance from senior team members.
• Monitor project progress and ensure timely delivery.
• Develop and maintain project reporting and documentation.
• Build strong relationships with clients and service providers.
• Ideal for candidates with some project management experience.
• Located on the West Coast in the Pacific time zone.
• Requires excellent interpersonal and communication skills.
• Education: AA/AS required, BS/BA desirable.

Requirements

• Experience in managing projects or familiarity with project management principles.
• Strong customer focus and interpersonal skills.
• Ability to prioritize and manage multiple tasks.
• Proficiency in Microsoft Project and Excel is desirable.
• Strong written and spoken communication skills.
• Organized and proactive with a focus on quality.
• Ability to work cohesively within a team.

Benefits

• Diversity, Equity, Inclusion, and Belonging initiatives.
• Commitment to professional growth and development.
• Collaborative and innovative work culture.
• Opportunity to work with leading brands in customer experience.