Remote Dealer Services Specialist II

Overview

The Remote Dealer Services Specialist II at Cox Automotive focuses on building strong client relationships and providing strategic guidance to meet the evolving needs of clients.

In Short

• Facilitate client interactions across various channels.
• Build strong client relationships through proactive engagement.
• Partner with business units to enhance client experience.
• Provide strategic recommendations based on industry insights.
• Conduct personalized coaching sessions for clients.
• Ensure compliance with marketplace policies.
• Demonstrate strong organizational and analytical skills.
• Work independently and as part of a team.
• Minimum of 3 years experience in a related field required.
• High School Diploma or equivalent required; Bachelor's preferred.

Requirements

• Strong verbal and written communication skills.
• Ability to build strong business relationships.
• Problem solving and de-escalation skills.
• Attention to detail and analytical skills.
• Experience in a related field.
• Ability to work independently and as part of a team.
• Preferred: Bachelor’s degree in a related discipline.
• Preferred: Previous experience as a Wholesale Specialist.

Benefits

• Minimum of 16 hours of paid time off every month.
• Seven paid holidays throughout the year.
• Additional paid time off for various reasons.
• Health care insurance (medical, dental, vision).
• Retirement planning (401(k)).
• Flexible vacation/wellness days.
• Opportunity for career growth and development.