Senior Remote Desktop Services (RDS) Specialist

Overview

The Senior Remote Desktop Services (RDS) Specialist at Kyndryl is responsible for managing and maintaining the organization's RDS environment, ensuring high availability, performance, and security while collaborating with IT teams to integrate RDS with organizational systems.

In Short

• Manage and maintain RDS environment and Remote Desktop Farms.
• Design, implement, and maintain secure RDS infrastructure architectures.
• Monitor RDS performance and troubleshoot connectivity issues.
• Administer Active Directory accounts and groups for RDS access.
• Provide technical support and guidance to users.
• Participate in incident management and disaster recovery planning.
• Utilize PowerShell scripting for automation of tasks.
• Contribute to ongoing improvement of RDS services.
• Collaborate with other IT teams for system integration.
• Drive personal and professional development in a growth-oriented environment.

Requirements

• 5 to 8 years of experience in RDS and Citrix.
• Hands-on experience in managing RDS environments.
• Strong troubleshooting skills across technical products.
• Experience with disaster recovery planning in IT infrastructure.
• Excellent communication and interpersonal skills.
• Bachelor's degree in information technology or related field.
• Knowledge of Windows Server environments.

Benefits

• Access to industry-leading learning programs and certifications.
• Opportunities for personal and professional growth.
• Supportive and inclusive workplace culture.
• Employee volunteering and giving platform.
• Focus on well-being and work-life balance.