Partner Manager (CORE) - Remote

Overview

The Client Success Department is transitioning to Account Managers to enhance client satisfaction, retention, and growth through proactive communication and strategies.

In Short

• Develop and nurture relationships with key clients.
• Identify new opportunities for growth and performance improvement.
• Understand the needs of MedTech/DenTech companies.
• Act as a talent or hiring advisor for clients.
• Lead the onboarding process for new clients.
• Enhance client satisfaction and retention.
• Engage clients for referrals and social testimonies.
• Gather and analyze client feedback.
• Collaborate with internal teams for a cohesive client experience.
• Communicate product updates and new features to clients.

Requirements

• Experience in client relationship management.
• Strong communication and collaboration skills.
• Ability to analyze feedback and identify trends.
• Knowledge of MedTech and DenTech industries.
• Experience in onboarding and training clients.
• Proven track record in client retention and growth strategies.
• Familiarity with social media and LinkedIn for client engagement.
• Ability to work in a remote environment.

Benefits

• Opportunity to work with a dynamic team.
• Flexible working hours.
• Professional development opportunities.
• Access to industry knowledge and resources.
• Potential for career advancement.