Special Billing and Collections Coordinator - Remote

Overview

This position is responsible for coordinating and performing professional billing activities in accordance with the No Surprise Billing Act (NSBA), utilizing Epic tools for self-pay services and uninsured patients.

In Short

• Coordinate billing activities in compliance with NSBA.
• Utilize Epic tools for billing processes.
• Process pre-service payments for patients.
• Engage with clinical teams for authorization processes.
• Communicate with patients regarding billing and payments.
• Work with division and department staff for service coordination.
• Ensure compliance with billing regulations.
• Maintain confidentiality in handling patient data.
• Assist in out of network authorizations.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent.
• 5 years of experience in billing or insurance.
• Strong communication skills.
• Computer literacy and data handling.
• Knowledge of medical terminology.
• Experience with payment collections.
• Ability to work in a normal office environment.
• Familiarity with office equipment.
• Ability to engage with diverse teams.
• Preferred: 2 years of college or business school experience.

Benefits

• Up to 22 days of vacation and 10 holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave.
• Tuition coverage for employees and their families.
• Access to financial resources and dietitians.
• Commitment to equal employment opportunity.
• Support for employee well-being and work-life balance.