Network Engineer I - Remote

Overview

The Network Engineer I position provides technical and analytical support in networking, focusing on enterprise network planning, troubleshooting, security, and network system administration.

In Short

• Provides tier three support for network performance and connectivity issues.
• Configures and manages central network components like firewalls and VPN gateways.
• Works with the SOC to establish network management policies.
• Stays current with routing, switching, wireless, and security technologies.
• Prepares and maintains detailed network documentation.
• Assists the Network Operation Center (NOC) analysts as needed.
• Performs other duties as assigned.
• Requires a general understanding of networking aspects.
• Collaborates with various teams for network problem-solving.
• Offers technical support and guidance.

Requirements

• Bachelor's degree required.
• 2 years of experience in network design.
• Skills in client counseling and management.
• Strong customer service abilities.
• Knowledge of networking technologies.
• Excellent oral and written communication skills.
• Organizational planning skills.
• Technical support experience.
• Stakeholder management capabilities.
• Negotiation skills.

Benefits

• Up to 22 days of vacation and 10 recognized holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and health screenings.
• 4 weeks of caregiver leave for new parents.
• Tuition coverage for employees and their families.
• Access to mental health resources and financial resources.
• Employee assistance program (EAP).
• Support for work-life balance and personal growth.