Special Billing and Collections Coordinator - Remote

Overview

This position is responsible for coordinating and performing professional billing activities such as notify, consent, and good faith estimates in Epic in accordance with the requirements of the No Surprise Billing Act (NSBA).

In Short

• Coordinate billing activities in Epic for self-pay services and uninsured patients.
• Complete the good faith estimate process in Epic.
• Communicate with patients and process payments prior to service date.
• Work with clinical and scheduling teams on Epic referral triage.
• Engage with staff to secure out of network authorizations.
• Serve as a liaison for the department and patients.
• Perform duties in a normal office environment.
• Interact routinely with physicians and clinical staff.
• Handle confidential data and medical terminology.
• Other duties as assigned.

Requirements

• High school diploma or equivalent.
• 5 years of experience in billing or insurance.
• Strong communication skills.
• Computer literacy and proficiency with office equipment.
• Knowledge of medical terminology.
• Experience with payment collections.
• Ability to handle confidential data.
• No specific certifications required.
• Preferred: 2 years of college or business school experience.

Benefits

• Up to 22 days of vacation and 10 holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• 403(b) Retirement Savings Plan with contributions.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave.
• Tuition coverage for employees and their families.
• Access to dietitians and financial resources.
• Support for work-life balance.
• Inclusive community and diverse perspectives.