Insurance/Billing Collection Assistant III - Remote

Overview

This role involves performing advanced billing and collection activities in a remote setting, acting as a lead assistant, and ensuring timely payments for physician services.

In Short

• Perform insurance follow-up billing and collection duties.
• Make collection calls to verify claims and expedite payments.
• Utilize Epic and payer websites for claim management.
• Assist in training new staff members.
• Meet quality assurance and efficiency standards.
• Act as a team lead when required.
• Handle adjustments and charge corrections.
• Support customer service inquiries related to billing.
• Engage in special projects as assigned.
• Maintain compliance with HIPAA and other regulations.

Requirements

• High school diploma or equivalent required.
• 3 years of experience in billing or insurance.
• Strong communication skills.
• Proficiency in Microsoft Office applications.
• Knowledge of medical terminology and coding.
• Ability to handle confidential data.
• Experience with claims resolution and collections strategies.
• Team leadership experience preferred.
• Familiarity with Epic EHR is a plus.
• No specific certifications required.

Benefits

• Up to 22 days of vacation and 10 recognized holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave for new parents.
• Tuition coverage for employees and their families.
• Access to dietitians and financial resources.
• Employee assistance program (EAP).
• Inclusive community with diverse perspectives.