Insurance Billing/Collection Assistant II - Remote

Overview

The Insurance Billing/Collection Assistant II is responsible for patient registration, insurance billing, and collection activities, ensuring the accuracy of insurance records and claims while expediting payments for provider services.

In Short

• Perform patient registration and follow-up on insurance billing.
• Make collection calls to insurance companies and patients.
• Review remittance advices for accuracy of payments.
• Verify charge tickets and monitor claims for reimbursement.
• Respond to inquiries from insurance companies.
• Support customer service in billing and collection questions.
• Act as backup for Accounts Receivable staff.
• Assist in training co-workers.
• Work remotely with occasional on-site requirements.
• Maintain confidentiality and handle sensitive data.

Requirements

• High school diploma or equivalent.
• 2 years of experience in bookkeeping/accounting or medical collections.
• Proficiency in collections strategies and communication.
• Ability to handle confidential data and medical terminology.
• Familiarity with office equipment and telephone systems.
• No specific certifications required.

Benefits

• Up to 22 days of vacation and 10 holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Retirement Savings Plan with contributions.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave for new parents.
• Tuition coverage for employees and their families.