Insurance/Billing Collection Assistant III - Remote

Overview

The Insurance/Billing Collection Assistant III performs advanced follow-up on insurance billing and collection activities to expedite payments for physician services.

In Short

• Performs insurance follow-up billing and collection duties.
• Verifies the accuracy of insurance records and claims.
• Makes collection calls to insurance companies and patients.
• Utilizes Epic and payer websites for claim submission and status.
• Supports customer service with billing and collection inquiries.
• Assists in training new staff.
• Meets Quality Assurance and efficiency standards.
• Acts as Team Lead when necessary.
• Engages in special projects as assigned.
• Maintains compliance with HIPAA and other regulations.

Requirements

• High school diploma or equivalent.
• 3 years of experience in billing or insurance.
• Skills in Claims Resolution and Medical Terminology.
• Proficiency in Microsoft Excel and Word.
• Ability to handle confidential data.
• Strong communication skills.
• Experience with Epic EHR is preferred.
• Team leadership skills are a plus.

Benefits

• Up to 22 days of vacation and 10 recognized holidays.
• Competitive health insurance packages.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution retirement savings plan.
• Wellness challenges and mental health resources.
• 4 weeks of caregiver leave for new parents.
• Tuition coverage for employees and dependents.
• Employee assistance program and financial resources.