Partner Support Team Member - Remote

Overview

The Partner Support Team at Coupang is responsible for assisting partner members in their activities, ensuring compliance with advertising policies, and providing necessary resources and information.

In Short

• Review compliance of advertising terms and policies.
• Evaluate the quality and suitability of advertising content and provide appropriate feedback to partners.
• Draft and update documents related to advertising guidelines and policies.
• 1+ years of customer communication experience required.
• Ability to write business-appropriate emails.
• Preferred experience in customer support within e-commerce.
• Experience in managing online market and advertising abuse.
• Customer-centric communication skills.
• Proficiency in English is a plus.
• 6-month contract with potential for extension or conversion to full-time based on performance.

Requirements

• 1+ years of customer communication experience.
• Ability to write business-appropriate emails.

Benefits

• Opportunity to work in a fast-growing retail company.
• Chance to contribute to the future of commerce.
• Work in a startup culture with a global presence.
• Flexible work arrangements after training.