Catalog Audit Specialist - Remote

Overview

The Catalog Audit Specialist at Coupang is responsible for monitoring and auditing the product catalog to enhance the customer shopping experience by identifying and resolving defects.

In Short

• Conduct catalog audits based on customer shopping experiences.
• Identify defects that could lead to poor customer experiences.
• Communicate with relevant departments to resolve identified issues.
• Record defect details with numbers and descriptions for effective communication.
• Utilize Excel and MS Office for daily tasks.
• Work in a contract position with potential for extension or conversion to full-time.
• Work hours are Monday to Friday, 9:30 AM to 6:30 PM.
• Office work during training period with occasional remote work.
• Experience in a similar industry is preferred.
• Interest in e-commerce and ability to discuss favorite product categories confidently.

Requirements

• Proficient in Excel and basic MS Office applications.
• Experience in quality assurance is a plus.
• Strong communication skills for defect resolution.
• Ability to work independently and in a team.
• Detail-oriented with a focus on customer experience.

Benefits

• Opportunity to work in a fast-growing e-commerce company.
• Potential for contract extension or full-time employment based on performance.
• Dynamic work environment with a startup culture.
• Chance to contribute to the future of commerce.
• Access to training and development opportunities.